Accessibility
Machi aims to make ticket discovery and purchasing usable for people with different access needs. This page summarises the accessibility practices and event information that the product is designed to support.
Using Machi
The product is designed with keyboard navigation, clear focus states, reduced-motion preferences, target sizes for touch controls and accessible async states in mind.
Machi also supports event pages that can show access information such as step-free routes, wheelchair spaces with companion seats and service-animal guidance when organisers provide it.
Event accessibility information
Venue and event access details depend on information supplied by organisers and venues. Check the event page before buying, and contact support if something important is missing or unclear.
Feedback and assistance
If you run into an accessibility issue while using Machi, start from the Help centre so the team can route the request through the current support flow.